Every product we sell is covered by the manufacturers warranty. We assure you of replacing your product should anything ever go wrong. This is a genuine promise from us.

We only offer you a products available in stock, so you can be sure that when you place your order you’re going to receive it fast. If we are out of stock but plan to restock a product, you can contact us on 08063104034 and we will notify you when it’s back in stock.

We dispatch all goods within 1-3 days via our delivery partners. 

We’ll always call you before setting out for delivery. You can assign someone to receive product on your behalf; the person receiving on your behalf can as well confirm product quality before you make payment.

All our images are either manufacturers stock images or images we have created ourselves. From time to time manufacturers may alter products very slightly. If the alteration is significant we will upload updated images. Our images are for illustration purposes only and you should read product descriptions for full details of what you will receive.

While we make every effort to offer an efficient service, occasionally mistakes are made. We will endeavour to resolve the complaint within 24hours – 48hours . Your complaint will be treated fairly, confidentially and with respect. If you have any complaints, comments or suggestions as to how we can improve our service then please contact us at info@smartietools.com or 08063104034

All our products are brand new, original products in their original packaging – Professional standard.

100% Yes! Smartie Mall is duly registered in compliance with Companies and Allied Matters Act, with a physical office in Lagos.

Suite 23D, Jeho Shamma Plaza, Ogba, Ikeja, Lagos.

Come to the office if you’re not satisfied with your purchase. We are always ready to make you happy.